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Want help from a support agent?

Our team of specialists will review and provide recommendations specific to your setup.

  • STEP 1

    Open the Volunteer Scheduler Pro application, click the Help menu, then select “Send data files to tech support”.
    OR log in to your organization's Web Terminal as a Web Admin and select "Contact Us" from the drop down in the upper left.

  • STEP 2

    Fill out the form and click Send. You will receive an immediate auto-reply to your email confirming we received your message, and a support agent will respond within 1 business day.

  • STEP 3

    To send screenshots for error messages or visual demonstrations, reply to the auto-reply email you received after submitting your files.

Not able to follow the steps above?

Please complete the support form and an agent will reach out.

Support form

Log in to your account

Sign in to update your profile and view or make changes to your schedule.

Organization lookup

Reset your password

For instructions on resetting your password, view the article below.

Password reset

Need more help?

Check out our help center!

Help center